Privacy Policy

Pet Scoopers | Effective Date: August 14, 2026

  1. Overview
    Pet Scoopers is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to this policy.
  2. Information We Collect
    We collect information you provide directly to us, including: name, email address, phone number, ZIP code, number of dogs, requested service frequency, and payment information (processed securely through our billing system). This information is collected through our website forms, free quote requests, Meta advertising forms, and when you sign up for service directly.
  3. How We Use Your Information
    We use your information to schedule and deliver pet waste removal service, send service-related text notifications, process payments, respond to inquiries and quote requests, send Google review requests following service, and communicate with you about your account or upcoming appointments.
  4. How We Share Your Information
    We do not sell your personal information. We may share information with trusted third-party service providers who help us operate our business, such as payment processors, text/SMS messaging providers, and scheduling software, solely to help us deliver our services. We may also disclose information if required to do so by law.
  5. Cookies and Analytics
    Our website uses the Meta Pixel and Google Analytics to help us understand site traffic and measure the performance of our advertising. These tools may use cookies or similar technologies to collect information about your visit, such as pages viewed and actions taken. You can control cookies through your browser settings.
  6. Data Retention
    We retain your information for as long as needed to provide our services, maintain business records, and comply with our legal and tax obligations. If you stop service with us, we may keep your information for a reasonable period afterward for recordkeeping purposes.
  7. Your Rights
    You may request to access, correct, or delete the personal information we have about you by contacting us using the information below. We will respond to reasonable requests in a timely manner.
  8. Contact Us
    If you have any questions about this Privacy Policy or how we handle your information, please contact us at Jim@petscoopers.com or (510) 456-0473.